Frequently Asked Questions
Sets
Does each bamboo bedding set include a fitted sheet?
Yes. Every bamboo complete bed set comes with a duvet cover, a deep fitted sheet and two pillowcases.
What is in a complete bed set?
One duvet cover, one fitted sheet and two pillowcases. Bamboo duvet covers have bamboo wood buttons, and cotton ones have glass-effect plastic buttons. Sets come in UK Single, Double, King and Super King.
What is the difference between your cotton and bamboo sets?
Our bamboo complete sets are 100% bamboo at 370 thread count, in White, Grey, Black and Cream. They come with a deep fitted sheet, elasticated all round, for mattresses up to 40cm deep. Our cotton complete sets are 100% pure cotton containing a large amount of Egyptian cotton fibres. They're 230 thread count percale and more hard-wearing than 100% Egyptian cotton. They come in White, Light Grey, Grey, Black and Light Blue, with a standard-depth fitted sheet for mattresses up to 29cm deep.
What are the thread counts?
Bamboo is 370 thread count sateen weave, and cotton is 230 thread count percale weave.
Is the cotton 100% Egyptian cotton?
Not quite. It's 100% pure cotton that contains Egyptian cotton fibres, which makes it more hard-wearing than if it were made entirely of 100% Egyptian cotton.
Sizes and fit
What sizes do you sell?
UK Single, Double, King and Super King.
Do bamboo fitted sheets come in more than one depth?
Yes, there are two. UK Standard fits mattresses 25–34cm deep, and Extra Deep fits 35–45cm. The bamboo complete bed set comes with the deep fitted sheet, elasticated all round, for mattresses up to 40cm deep. Both the UK Standard and Extra Deep fitted sheets are also sold separately.
What mattress depth does the cotton fitted sheet fit?
The fitted sheet in a cotton complete set is standard depth, for mattresses 25–29cm deep.
Care
How do I wash bamboo bedding?
Wash it at up to 40°C with non-biological detergent only. This is essential, because the enzymes in biological detergent break down bamboo fibres. Tumble dry on a low, delicate setting.
How do I wash cotton bedding?
We recommend 40°C, but it can be hot washed when needed.
Delivery and returns
Do you deliver outside the UK?
No, we deliver to the UK only. Trade orders usually go by DPD and retail orders by Royal Mail 48hr. Our shipping policy has the current delivery rates and dispatch times.
What is your returns policy?
You can return items within 30 days of receipt if they're unopened and in their original packaging, unless they're faulty or defective. Please email info@euphoricgifts.co.uk first for a Return Authorisation number. The customer pays return postage unless the item is faulty or defective. For hygiene reasons, we can't accept opened bedding that isn't faulty.
Trade
Do you offer discounts for B&Bs and guest houses?
Yes, on orders of more than 12 sets. Contact us directly for a quote at info@euphoricgifts.co.uk or +44 117 307 9827, Monday to Friday, 9am–5pm.
Who are Euphoric Bedding?
We're the brand of Euphoric Gifts Limited. We're based in Bristol with an administrative office in Clevedon, North Somerset.